Support
If you can't find the answer here, email us. It helps if you tell us which phone and which version of the app you have.
Email us
support@fridjo.app – for help, feedback and account deletion. Questions about personal data: privacy@fridjo.app.
In the app: Settings → Help & feedback opens an email with the app version filled in.
Frequently asked questions
What does Fridjo cost?
Fridjo is free to use. Each household and occasion gets 15 voice entries to try, and typing is always free. Premium adds unlimited voice and recipes, and one purchase covers your whole household. Occasions you create are included.
How do I invite someone?
Tap Invite in the app and send an email, share a link or show a QR code. The link is valid for 7 days.
The invite link opens a web page instead of the app
Install Fridjo from the App Store or Google Play and open the link again – the app opens and you join the household or occasion.
Why does Fridjo ask questions about items?
Only when the answer changes what gets bought, and never more than two questions at a time. Fridjo remembers your answers, so the questions get fewer over time. If you don't want to answer, you can skip.
Does Fridjo work offline?
Yes, the list works offline and syncs when you have signal. Voice input on iPhone also works offline and is interpreted once you are back online. On Android, voice needs a connection – typing always works.
Which languages are there?
Swedish, English, German, Norwegian, Danish and Finnish. The app follows your phone's language.
Can I have a list that only I can see?
Yes. Turn on “Only me” when you create a list. Other members can't see it, and it sends no notifications.
How do I cancel Premium?
The subscription is cancelled where you bought it: on iPhone under Settings → your name → Subscriptions, on Android in Google Play under Payments & subscriptions.
How do I delete my account?
At fridjo.app/delete, or by emailing support@fridjo.app from the address you sign in with. Here's what happens.